Travel Tips
Planning a trip to Kazakhstan (Almaty)
Are you planning a trip to Kazakhstan? Welcome to Almaty, the cultural and tourist heart of the country. To help you feel comfortable and well-prepared, we have gathered essential information and practical tips that will make your stay smoother, safer, and more enjoyable.
Before arriving, we recommend downloading useful travel and navigation apps such as 2GIS, Yandex Go, or Google Maps, which will help you navigate the city, find attractions, restaurants, museums, and public transport routes.
Health Safety issues
Kazakhstan offers both public and private medical services. For tourists, we strongly recommend having international travel health insurance covering medical treatment and emergencies during your stay. Medical assistance is available at:
- City hospitals and clinics
- Private medical centers
- Emergency departments in major hospitals
Pharmacies are widely available in Almaty, many of them operating 24/7.
If you require urgent assistance, do not hesitate to use the emergency numbers listed below.
Emergency Numbers in Kazakhstan
- General Emergency Number: 112
- Ambulance: 103
- Police: 102
- Fire Service: 101
- Gas Emergency Service: 104
- 102 Mobile App: A dedicated app for tourists to contact police, get migration info, and find safe transport.
Travel documents, Passport Visa
To enter Kazakhstan, you need:>
- A valid passport with at least 6 months validity after the date of entry
- Visa(if required) depending on your nationality Citizens of many countries are eligible for visa-free entry to Kazakhstan for stays ranging from 14 to 90 days. We strongly recommend checking visa requirements with the nearest Kazakh Embassy or Consulate before traveling.
The national currency of Kazakhstan is the Kazakhstani Tenge (KZT).
- Banknotes: 200, 500, 1,000, 2,000, 5,000, 10,000, 20,000 KZT
- Coins: 1, 2, 5, 10, 20, 50, 100 KZT
Currency exchange is available at:
- Banks
- Exchange offices
- Airports
- Shopping malls
Credit and debit cards are widely accepted in hotels, restaurants, and major shops, while cash is recommended for markets and small businesses.
Use of electronic devices
Electric power in Kazakhstan is 220 V / 50 Hz, and the standard plugs are Type C and Type F (European-style). Make sure to bring the appropriate adapters or voltage converters if needed.
Consumer's protectionTourists in Kazakhstan are protected by national consumer and tourism legislation. If you encounter any problems or require assistance, you can contact the Tourist Police or local authorities via the emergency number 112. Hotel staff and tour operators are generally helpful and ready to assist with any issues during your stay.
Weather in AlmatyAlmaty has a continental climate with distinct seasons, influenced by its location near the Tian Shan Mountains.
- Summer: Warm to hot (25–35°C), perfect for city walks and mountain trips
- Autumn: Mild and colorful, ideal for sightseeing
- Winter: Cold in the city, snowy in the mountains – excellent for skiing
- Spring: Fresh and green, with occasional rain
Because of the altitude and nearby mountains, the weather can change quickly. We recommend checking the local weather forecast shortly before your trip and packing accordingly.
We wish you a safe, memorable, and inspiring journey in Kazakhstan!
The Hello Kazakhstan Team🇰🇿