Traveller Information

Traveller Info

Travel with peace of mind

Travel with peace of mind

We take care of everything, so you can enjoy the best of Kazakhstan

Explore our tours
Travel with peace of mind

Travel with peace of mind

We take care of everything, so you can enjoy the best of Kazakhstan

Explore our tours

Is Kazakhstan safe for tourists?

Yes, Kazakhstan is generally a very safe country for travellers. Locals are friendly and hospitable, and the crime rate is low. As in any country, it's always good to follow basic safety precautions.

Safe travels!

Emergency Numbers

112
Emergency
General emergency number (24/7)
101
Fire Service
Fire & rescue (24/7)
102
Police
For police assistance (24/7)
103
Ambulance
Medical emergency (24/7)

You can call 112 from any mobile phone even without SIM card or balance.

Safety tips for travelers

Be aware of your surroundings

Keep an eye on your belongings, especially in crowded places.

Keep your valuables safe

Use hotel safes for passports, money and important documents.

Follow local laws and customs

Respect local traditions and rules. It helps to avoid misunderstandings.

Use official transport

Use trusted taxi apps like Yandex Go, Uber or inDrive. Avoid unlicensed taxis.

Make copies of important documents

Keep digital and physical copies of your passport and visa.

Be careful in the mountains

Check the weather, tell someone your plans and don't go alone.

Health & Medical Care

Tap water

Tap water in cities is generally safe to drink, but bottled water is recommended.

Pharmacies

Pharmacies are widely available in cities and towns. Common medicines can be easily found.

Medical facilities

Medical services are available in all major cities. Travel insurance is highly recommended.

Travel worry-free

Want to travel worry-free?

We organize everything for you - safe, comfortable and unforgettable.